It only takes a couple of minutes to transform any conversation, with nearly anyone and in virtually any situation, into an experience that will rapidly generate inner peace, social empathy and cooperative dialogue. This lecture and experiential workshop is a core element in Mark and Andy’s current research. In the lecture, Mark will explain how a single word can change your brain – as well as the listener’s brain – in positive or negative ways.
He’ll share with you what the most powerful word in the world is, and he’ll explain why words, by themselves, are the least important part of the dialogue process. He’ll guide you through the other key elements using a combination of slides and experiential examples. For example, you’ll discover how to generate a “Mona Lisa” smile that immediately builds neural trust and empathy in others.
The lecture is 45-90 minutes.
In the Compassionate Communication workshop, participants pair up and practice a formal 20 minute exercise that includes 12 key strategies that neurologically stimulate empathic dialogue and deep listening. This evidence-based training program is also available on an 80 minute CD that participants can purchase and practice with. The workshop can be tailored to fit a 1-3 hour slot.
Compassionate Communication is the theme of Waldman’s and Newberg’s book: Words Can Change Your Brain. Courses have been taught to adults, students, hospital staff, therapists, patients, attorneys, conflict-resolution mediators, and to corporate executives and administrators.
This workshop can be presented to an academic or professional audience, or prepared to meet the needs and values of any business organization, student/educational group, or religious/spiritual organization. The strategies in this workshop are an integral part of the Executive MBA program at Loyola Marymount University.
The workshop is 60-120 minutes.